ICoMEIA 2024 is committed to maintaining transparency, fairness, and integrity in its editorial and publication processes. We acknowledge the importance of providing authors, reviewers, and stakeholders with a mechanism to address concerns, appeals, or complaints regarding editorial decisions or publication ethics. The procedures for appeals and complaints are as follows:

1. Submission of Appeals or Complaints
– Authors, reviewers, or concerned parties who wish to submit an appeal or complaint should do so in writing and address it to the editorial office of ICoMEIA 2024.
– Appeals or complaints should clearly outline the nature of the concern, providing specific details, relevant documentation, and supporting evidence whenever possible.

2. Review and Evaluation
– Upon receipt of an appeal or complaint, the editorial office will acknowledge its receipt and initiate an investigation into the matter.
– The editorial team or an appointed committee will thoroughly review the appeal or complaint, considering all relevant information and conducting necessary inquiries.

3. Timely Resolution
– Every effort will be made to resolve appeals or complaints in a timely manner. However, the duration for resolution may vary depending on the complexity of the issue and the need for a comprehensive investigation.
– Throughout the process, the parties involved will be kept informed of the progress and outcomes of the review.

4. Final Decision and Communication
– After careful review and evaluation, a final decision will be made by the editorial team or designated committee.
– The decision will be communicated to the parties concerned, along with a detailed explanation of the rationale behind the decision.

5. Confidentiality and Impartiality
– All appeals and complaints will be handled with confidentiality and impartiality. Confidential information provided during the appeals or complaints process will be treated with utmost care.


ICoMEIA 2024 aims to ensure that appeals or complaints are addressed fairly and transparently. We welcome constructive feedback and take seriously any concerns raised by our stakeholders to continuously improve our editorial and publication processes.
For inquiries regarding appeals, complaints procedures, or to submit an appeal or complaint, please contact our editorial team at icomeia@unimap.edu.my.